Cody Mitchell

Learned the brand’s standards, sites, and vendors in 14 days, then carried the daily repair queue for all 5 districts.

Owned repairs and maintenance for 51 coworking offices (1.2M+ sq ft) in the Western U.S. and oversaw 1,500+ FEXA work orders. Stepped in on a day’s notice for the Facilities Manager’s parental leave (contract extended).

FM and business admin support for 4 small businesses: a NYC restaurant group plus retail and landscaping clients.

Cut facilities OPEX 18% in the first 3 months by bringing outsourced repairs in-house and sourcing parts through new distributors.

Oversaw facilities and daily operations for a 35,000 sq ft luxury thermal spa in Manhattan serving 150 to 350 guests a day: 6 pools, saunas, 20 treatment rooms, a full-service kitchen, and a commercial laundry.

Set up ServiceChannel and built leadership’s first spend and KPI dashboards from 1,600+ work orders in year one.

First facilities hire globally, for 55 boutiques (185K+ sq ft) in the U.S. and Canada plus the 80+ person NYC HQ. Built a team of 3 and secured an OPEX budget that nearly tripled.

Co-led biweekly new site opening (NSO) calls for 40+ people across 8 teams, including Real Estate, Construction, Design, EHS, and Security.

Opened 6 East Coast service centers (200K+ sq ft), on site for the 2 weeks before each, then stayed on as their FM. Each ran from construction walkthroughs and readiness checks through site setup and opening day.

Replaced spreadsheets and paper invoices with ServiceChannel, live in the U.S. in 4.5 weeks against a 12-week standard, then tied it into SAP as the first LVMH brand to pilot the integration.

Built FENDI’s Americas FM program from the ground up, solo, for 67 boutiques (220K+ sq ft) in the U.S., Canada, and Mexico plus the 90+ person NYC HQ. Supported 6 openings and secured a larger R&M budget.

Sole FM for 52 boutiques (190K+ sq ft) in the U.S. and Canada. Audited and finished an inherited ServiceChannel rollout to full adoption; recruited away by FENDI.

Managed the area’s yearly OPEX and 2 to 4 CapEx projects a year per studio.

Area FM with 1 direct report, covering 10 to 15 high-ridership studios at a time across 5 markets (34 over 3 years, 100K+ sq ft). Helped open 16, and relocated to San Francisco in 2016 to bring NorCal back to brand standards.

Revamped back-of-house layouts at 13 top NYC stores to raise usable storage from about 30% to 55%.

R&M and CapEx for up to 159 stores (700K+ sq ft) in NYC Metro, Madewell, and J.Crew West. Promoted to facilities in 2013 after the sales floor in Broomfield, CO (2010) and men’s merchandising at the NYC flagship (2012).